NTPS employee survey

NTPS Employee Survey – People Matter

Employee surveys are used in many public or private organisations to 'take the pulse' of the organisation to see what is being done well or should be celebrated, and what can be improved.

The Northern Territory Public Sector (NTPS) has been conducting employee surveys biennially since 2009, adopting the Victoria Public Sector Commission’s People Matter format in 2014.

The recently conducted 2016 People Matter Survey received not only the best response rate since the surveys inception in the NTPS but also the highest response rate nationally (42%).

In previous years the OCPE has produced a Sector Wide Response Plan in an effort to address specific issues that have been highlighted through the survey results, while agencies have been tasked with producing contextualised and targeted Response Plans. Through considerable efforts made by agencies and through structured refinements of the survey instrument and reporting tools, agencies have this year been able to produce higher quality and more considered Response Plans than in previous years. The quality of agency specific Response Plans and the consistency of themes, in terms of the issues identified across the sector, have necessitated a change in the concept used to produce a whole of sector response to survey results.

In an effort to capitalise on the planning already undertaken by agencies and to increase the impact of a more measured whole of sector response, OCPE has used the whole of sector survey results to shape and inform its Strategic Plan and therefore work priorities over the coming three year period.

The survey results have been reduced to five key themes capturing areas which are trending not only at the whole of sector level, but which have consistently been identified by agencies. These key themes have been broken down and used to inform the strategic priorities for OCPE, ensuring that the areas of interest as raised by public sector employees are consistently and appropriately addressed.It is intended that this new concept will allow for progress against actions taken to be more easily and accurately measured through the OCPE Annual Report and subsequent reviews of the Strategic Plan.

Last updated: 27 March 2018