Work arrangements

Public servants are essential employees and play an important role in serving the community.

Physical distancing

Agencies may implement measures to improve physical distancing in the workplace.

Changes will depend on the needs of your agency and your job.

To help maintain physical distancing, your workplace may decide to:

  • move employees to alternative work stations and or locations
  • roster half the team to work from home, the rest work in the office, or
  • stagger start and finish times.

Temporary reallocation

COVID-19 is a rapidly evolving situation.

You may be required to perform other duties or work at other locations.

Most reallocations will be done on a voluntary basis.

In the event you are directed to other duties, you will continue to receive your normal pay.

Working from home

Working from home will:

  • assist vulnerable employees or those caring for vulnerable people to manage specific risks from COVID-19
  • ensure physical distancing in workplace.

Working from home is not available to all staff.

Working from home will depend on the following:

  • if you are a vulnerable employee
  • ensuring physical distancing in the workplace
  • your job and agency requirements
  • delivery of services to the public
  • accessing technology remotely.

When you can’t work from home

You can’t work from home if:

  • your job cannot be performed outside of the workplace
  • you are needed at the workplace to perform other essential work.

Your agency will decide which employees can work from home and in what circumstances.

You must get approval before you start working from home.

Your manager or human resource services can tell you who can approve work from home.

You may be required to work from home for a short time.

Your manager or supervisor will confirm when and how long you can work from home.

You may be asked to return to the workplace if required.

You will need to do the following:

Step 1. Read the guideline.

work from home guideline PDF (144.6 KB)
work from home guideline DOCX (56.9 KB)

Step 2. Complete the agreement and self assessment checklist.

work from home agreement PDF (210.6 KB)
work from home agreement DOCX (73.4 KB)

There are a variety of ways you can connect and work.

Public servants can go to NTG Central > Safety > Information on COVID-19 > Work from home.

If you need to care for someone while working from home, you must discuss with your manager or supervisor.

How much care is needed will determine if working from home is suitable for you.

There are options available to you such as:

  • work from home for part of the day and apply for recreation leave for the rest
  • taking personal leave to care for an ill or injured child.

If you decide to keep your children home from school, you are not automatically entitled to work from home.

You can apply for recreation or long service leave.

You may be eligible to claim a taxation deduction for expenses relating to working from home.

Find out more about deductions you can claim for home office expense on the Australian Government’s Australian Taxation Office website.

Last updated: 10 May 2022

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