Connecting the community

Emmylou Trombley

Territorians were among the first in the nation to have access to their own dedicated coronavirus website, thanks to the work of DCIS Digital Content Quality Officer Emmylou Trombley and her colleagues.

Having being with DCIS for just over two years, Emmylou relocated to DCM during COVID-19 to assist with web content development and architecture changes.

She worked in conjunction with the Public Information Group to publish content for the public on the coronavirus website.

“My team was able to launch a website with dedicated coronavirus content in a very short time frame,” she said.

“We were among the first jurisdictions in Australia to have a dedicated channel. Being able to quickly share time sensitive information online meant that we could reach a large volume of people in the safety of their homes.” Emmylou said she’s learned that she enjoys working towards a shared goal with others.

“And being in a supportive environment is crucial to ensuring sustained energy and delivery!” she said.

“I have formed connections with people who I may not have ever crossed paths with during my regular duties – which is great for service delivery going forward.”

Territorians banded together when it came to restrictions, Emmylou said.

“And despite all of the challenges associated with physical distancing, a real sense of community was established. This flourished online and helped people feel connected even when they were distanced from loved ones.”

Emmylou Trombley

Last updated: 14 July 2020

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