Procurement complaints management procedure

The procurement complaints management procedure is legally required by Procurement Rule 4: Complaints.

For more information about the procurement framework, go to the Northern Territory Government website.


The purpose of this procedure is to ensure that procurement complaints are handled quickly, fairly and transparently.


This procedure applies to all procurement-related complaints made or referred to the Department of the Chief Minister, the Department of Treasury and Finance and the Office of the Commissioner for Public Employment.

It excludes complaints made under the Independent Commissioner Against Corruption Act 2017.

It applies to all of the agencies’ employees and divisions.


Read the procurement complaints management procedure PDF (247.7 KB).

Last updated: 05 August 2020

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