Office of the Commissioner for Public Employment

2018 Pulse Survey

The 2018 People Matter survey was held from 10 - 23 September and achieved the Northern Territory Public Sector’s (NTPS) highest ever response rate of 46 per cent.

A big thank you to those of you who participated.

Insights from the survey provide a powerful basis for making the NTPS a better place to work.

In 2018, the focus was on:

  • employee engagement
  • employee satisfaction
  • organization change
  • individual performance and capability.

2018 Main Findings Report

The People Matter Survey is for all employees of the NTPS. In 2009, the Northern Territory Government directed the Office of the Commissioner for Public Employment to delivery biennial employee surveys to collect information from employees on a range of measures.

The employee surveys are an important source of reference for evidence based decision making. In 2018, a ‘pulse’ survey was delivered. A pulse survey is a shorter version of the full People Matter Survey. The shorter survey format enabled a smooth transition to a new commercial survey provider, ORC International. The 2018 pulse survey was held from 10 - 23 September and achieved the NTPS’s highest ever response rate of 46%, equating to 9,851 NTPS employees.

The pulse survey focused on the key indices of individual performance and capability, organisational change, employee satisfaction and employee engagement. The Main Findings Report provides a summary of the findings from the 2018 pulse survey, focusing on the key indices mentioned as well specific areas which have been statistically identified as having the biggest impact on employee engagement.

Read the NTPS Main Findings Report PDF (2.8 MB).

Northern Territory Benchmark Report

The NTPS 2018 People Matter Benchmark Report is now available.

The report provides response data from the most recent survey as well as trend data from 2016 (for comparable questions).

For the first time, NTPS data is compared, where possible, to a global public sector benchmark developed by ORC International, the research company engaged to deliver the survey.

In addition, key driver analysis has been undertaken for employee engagement, making it possible to report what questions have the greatest impact on engagement across the sector.

NTPS response rate and key indices:

  • response rate 46%
  • employee engagement 65%
  • employee satisfaction  67%
  • organization change 49%
  • individual performance and capability 64%.

Read the NTPS Benchmark Report PDF (424.4 KB).

Agency Benchmark Reports

2018 Office of the Commissioner for Public Employment Benchmark Report

  • response rate 91%
  • employee engagement 89%
  • employee satisfaction 94%
  • organization change 84%
  • individual performance and capability 79%.

Read the Office of the Commissioner for Public Employment Benchmark Report PDF (358.2 KB).

Contact

To find out more call 08 8999 3703 or email swpd.ocpe@nt.gov.au.

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